Kempinski Hotel Cancun, Cancun
About the Hotel
Kempinski Hotel Cancún, a five-star resort with a 9.1/10 rating on Booking.com, offers luxurious accommodations along the Caribbean coastline. The hotel features the
Rooms & Amenities
The rooms at Kempinski Hotel Cancún are elegantly appointed with stunning views of the Caribbean Sea. The
Dining Options
Dining options include the
Leisure & Events
The hotel boasts the
Location & Transportation
Located within the vibrant Zona Hotelera, Kempinski Hotel Cancún is surrounded by all-inclusive resorts and international dining options. Nearby attractions include
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Bathroom telephone
Media
- CD player
Location
Reviews and Ratings
My stay was overall good, with perfect service and a stunning oceanfront suite. though I did encounter a couple of minor setbacks. The beach area was beautiful, and the food quality at the Club Level was great. However, I noticed some inconsistencies in room cleanliness and a couple of unprofessional interactions with staff.
My stay at the Ritz Carlton Cancun was filled with beautiful ocean views and really good service. although the decor felt somewhat outdated. The food was a highlight, especially the breakfast options that were both abundant and delicious. The beach area was pristine, but I found the noise levels in my room to be a bit disruptive at times.
I had an really good stay at the Kempinski Hotel Cancun. The staff were genuinely warm and accommodating, which truly set this place apart. The facilities, including the pools and beach, were lovely, though some areas could benefit from updates. Dining was a highlight with fantastic food options available, but prices can be on the higher side.
I had a wonderful stay at Kempinski Hotel Cancun, enjoying stunning ocean views from my room and great service throughout my visit. The staff were incredibly attentive and truly made my experience nice. However, I did notice that the hotel could benefit from some updates, especially as it's a bit older and some facilities felt dated. Overall, it was a relaxing escape in a beautiful location.
I had a wonderful week at the Kempinski Hotel Cancun, with beautiful surroundings and delicious food. The beach and pool areas were well-maintained, providing a relaxing atmosphere. However, I did notice some upselling tactics by staff, which detracted from the overall experience. Despite this, the warm service and stunning views made it a nice stay.
