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Check rooms and rates
From335US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Retorno Del Rey 36, Cancun, Mexico, 77500
-
Close to the beach
Perfect
9.2
9.4
/10
4.5
4.2
/5

Kempinski Hotel Cancun, rated 9.1/10 on Booking.com, offers five-star luxury with a beachfront location along Cancun's stunning shores. This family-friendly resort features a range of dining options, a luxurious spa, and multiple outdoor pools.

Rooms & Amenities

Rooms at Kempinski Hotel Cancun include spacious Deluxe Seaside and Seafront Rooms designed for comfort, featuring private balconies, rain showers, and minibar. Club Seaside Rooms offer additional access to The Club Lounge with exclusive amenities, enhancing the guest experience.

Dining & Options

Dining options at Kempinski Hotel Cancun include the AAA 5-Diamond restaurant Fantino, which specializes in Mediterranean cuisine, and The Club Grill & Jazz Supper Club featuring live music. El Café Mexicano serves breakfast and lunch, while the Caribe Bar & Grill provides casual dining by the ocean.

Leisure & Spa

Kempinski Hotel Cancun features a luxurious spa, Kayantá, offering treatments inspired by ancient Mayan traditions. Guests can also enjoy the extensive fresh water pools or relax on the beautiful, white-sand beach with cabana service.

Business & Local Attractions

The hotel includes modern facilities for meetings and events, with a dedicated conference floor and various elegant spaces. Guests have easy access to local attractions like Mayan Museum of Cancun and Yamil Lu'um Archaeological Site.

“In my opinion, this property clearly earns its reputation for luxury. Its meticulous attention to detail, from fresh flowers to heated pools, enhances its beachfront location. Add to that superior dining and you have all of the elements of a memorable stay.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
445 sq. feet 
2 Double beds
Bathtub
Balcony
Deluxe Seaside Double Room
2 persons
445 sq. feet 
2 Double beds
Bathtub
Balcony
Deluxe Seafront King Room
2 persons
445 sq. feet 
1 King-size bed
Bathtub
Balcony
Club Seafront Double Room
2 persons
445 sq. feet 
2 Double beds
Bathtub
Balcony
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
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Dining Onsite

At Kempinski Hotel Cancun, dining transforms into a captivating journey. Experience a blend of authentic Mexican flavors, Mediterranean delights, and fresh seafood amid romantic settings. Each venue offers a unique atmosphere, ensuring memorable culinary moments for every palate.
Kempinski Hotel Cancun Restaurant photo This is a photo of a formal dining room with a large, oval wooden table as the centerpiece. The table is polished to a high shine and is surrounded by eight upholstered chairs with light beige fabric and wooden frames. 

The room has light pink walls

Fantino

Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Savor exquisite dishes with a specially curated Tasting Menu that highlights Mediterranean delights, perfect for an intimate evening.
Reservation
Recommended
Open for dinner, 18:30 - 23:00 from Monday to Saturday.

The Club Grill

International
Ambiance
Traditional
Key Offerings
Enjoy an eclectic selection of international dishes that cater to a variety of tastes, ideal for a classic dining experience.
Reservation
Recommended
Open for dinner, 18:30 - 23:00 from Monday to Saturday.

Casitas

American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Indulge in a rich menu featuring prime steaks and fresh seafood, set in a cozy atmosphere that's perfect for couples.
Reservation
Recommended
Open for dinner, 19:00 - 23:00 from Monday to Saturday.

El Café Mexicano

Mexican
Ambiance
Casual
Key Offerings
Delight in traditional Mexican favorites served in a casual setting, perfect for breakfast or lunch with family.
Reservation
Not needed
Open for breakfast and lunch, 07:00 - 17:00 from Monday to Saturday.

D-Lounge

Seafood, Sushi
Ambiance
Modern
Key Offerings
Experience a vibrant lounge atmosphere featuring a creative raw bar and Omakase dishes set against a stylish backdrop.
Reservation
Recommended
Open for dinner and cocktail hour, 17:00 - 00:00 from Monday to Saturday.

The Caribe Bar and Grill

American
Ambiance
Family friendly
Key Offerings
Offering hearty American dishes, this casual spot is perfect for family meals, with a welcoming atmosphere for all.
Reservation
Not needed
Open for breakfast, lunch, and dinner, 09:00 - 18:00 from Monday to Saturday.

Kempinski Hotel Cancun Location

Retorno Del Rey 36, Cancun, Mexico, 77500
Map view
Retorno Del Rey 36, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
1700 ft
Night club
H Roof
1500 ft
Restaurants
Harry's
1500 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
1200 ft
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
100 ft
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
100 ft
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
100 ft
The Ritz-Carlton
Porfirio's Cancun
1600 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
100 ft
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
100 ft
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
1100 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
2100 ft
Blvd Kukulcan Km 12
Explore Cancun
Activities Near Kempinski Hotel Cancun
Top Attractions
Activities
Dining
Entertainment
Museo Subacuatico de Arte
Museo Subacuatico de Arte
9 minutes walking
Underwater art museum featuring submerged sculptures. Popular for snorkeling and diving experiences.
Dolphinaris Cancun
6 minutes walking
Interactive dolphin experiences and aquatic fun. Ideal for families looking for memorable activities.
Avenida Kukulkan
Avenida Kukulkan
15 minutes walking
Main avenue of Cancun lined with shops, restaurants, and hotels. Great for leisurely strolls and shopping.
Mayan Museum of Cancun
Mayan Museum of Cancun
5 minutes drive
Museum displaying Mayan artifacts and culture. Offers guided tours and stunning exhibits.
Water Sports
5 minutes walking
Adventurous water sports available at nearby beaches. Options include jet skiing and parasailing.
Yoga on the Beach
3 minutes walking
Relaxing yoga classes offered at Playa - Beach. Perfect for guests seeking tranquility and wellness.
Harry's
Harry's
6 minutes walking
Steakhouse with a vibrant atmosphere. Signature dishes feature premium cuts and fresh seafood.
Puerto Madero
Puerto Madero
5 minutes walking
Argentine grill known for its upscale setting and delicious meats. Reservations recommended for peak times.
The Caribe Bar & Grill
The Caribe Bar & Grill
1 minute walking
Casual dining spot with beach views. Offers local dishes and tropical drinks in a laid-back environment.
H Roof
H Roof
6 minutes walking
Chic rooftop bar featuring cocktails and stunning views. Regular live music creates a vibrant social scene.
Interactive Aquarium
Interactive Aquarium
25 minutes walking
Family-friendly aquarium with interactive exhibits. Fun for all ages, with touch pools and feeding sessions.

Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)27 min  ·  11.2 mi
Isla Mujeres, Quintana Roo (ISJ)48 min  ·  19.5 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 562 verified reviews
9.2/10
Perfect
91%
Recommend
Breakfast
9.2/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.2/10
Free Wi-Fi
9.6/10
Location
9.5/10
Paid Wi-Fi
10.0/10
Staff
9.4/10
Value for money
8.6/10
Pros
Ocean view
Gym facilities
Helpful staff
Varied breakfast
Cons
Hot water issues
Expensive restaurants
Guest reviews
based on 3890 reviews
4.5/5
based on 447 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Kempinski Hotel Cancun
What are the check-in and check-out times at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is located 20 km from Cancun International Airport, approximately a 21-minute drive.
What dining options are available at Kempinski Hotel Cancun?
The hotel features on-site dining options including The Sushi Bar for Asian specialties and Fantino for Mediterranean cuisine.
Is there beach access at Kempinski Hotel Cancun?
The hotel offers direct access to a private beach equipped with cabanas and beach service.
What recreational facilities are available at Kempinski Hotel Cancun?
Guests can enjoy two outdoor swimming pools, a gym, tennis courts, and a wellness spa.
Does Kempinski Hotel Cancun provide Wi-Fi in the rooms?
Yes, Wi-Fi is available for free throughout the hotel, including in the rooms.
Are there any activities for children at Kempinski Hotel Cancun?
The hotel features a kids' club and children's play area to entertain young guests.
How far is Kempinski Hotel Cancun from popular nearby attractions?
The hotel is 2 km from Aquaworld and 2 km from the Mayan Museum of Cancun.
What amenities are included in the rooms at Kempinski Hotel Cancun?
Rooms feature air conditioning, a balcony with ocean views, a mini bar, and a work desk.
Does Kempinski Hotel Cancun offer airport transfer services?
The hotel can arrange paid airport shuttle services for guests.

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